FAQs

Essentially, we are travel advisors with a difference. We style your travel experiences in alignment with your lifestyle, interests, needs and the occasion. We are highly knowledgeable, experienced and creative in the field of travel and leisure. We do more than advise and plan your holiday. As travel stylists, we live and breathe all degrees of luxury travel. We take a considered approach ensuring that the finer details of your holiday experience are looked after. We love how travel styling is very individualistic, so every itinerary is one of a kind, just as you are.

Typically, we don’t book flights. These days, it is easy to book flights online, directly through the airlines or third party travel booking websites. Though if you are unable to arrange the bookings yourself, we are happy to help.

Before going ahead with flight bookings, we will always advise you of the most suitable and best airlines for your trip; including the type of aircrafts, best travel routes and airports. We will research flight availability and costs on your behalf, providing you with a recommendation summary and the booking links to assess the options.

At your end, the planning process is very simple. Firstly, please reach out via email or our website contact form. We will respond as soon as possible, typically within one day. Following this, we will send you a link to complete our Travel Styling questionnaire.

We will then schedule in a planning session via phone or video. Usually, we’ll need around 30 minutes together. Giving us the chance to meet, talk about your travel plans, ask questions and brainstorm ideas. A booking invoice will be issued for commencement of work.

We are now equipped and ready to curate your upcoming travel experience. Depending on the length of your trip, we will ascertain in the planning session how long it will take to curate your itinerary. During this time, we may reach out to check some finer details. A first draft of your itinerary will be emailed to you. Once we have received your feedback, we can fine tune the itinerary or feel free to go ahead and secure the bookings. If we are helping you with the bookings, your credit card will be required at this stage.

Your final itinerary will be emailed to you as a PDF. You will also receive a link to a travel planner app so you can access your full itinerary on your phone. A final invoice will be issued for any outstanding funds of completed work.

Your itinerary will include key information for every element of your trip. Depending on your preferences, it can include:

• Recommendations on flights and direct links to book flights.

• Details of accommodation, weblinks, map, contact details, check in and out details.

• Organised transport to and from airports, accommodations and activities.

• How to best get around each destination locality.

• Daily outline of any personalised services and order of activities.

• Recommended places to eat and drink, local events etc.

• Destination tips including border control requirements and information, how to exchange currency, if adaptors / converters are needed, safety and more.

• Local contact details.

Please contact us as soon as possible via email. The sooner we act, the more likely we can help to arrange a credit or refund. We will review each cancellation policy within your itinerary and provide you with advice on next steps. If you like, we can help to contact each supplier with a change or cancel request. At time of booking, we always take into consideration supplier’s cancellation policies and highlight these important details to you.

In a nutshell, travel insurance is absolutely essential, particularly in most recent times. We always say “you can’t afford to travel without it”.

We will recommend a range of travel insurance options that best suit your situation.

Remember to always read through the full list of inclusions and the policy T&Cs to ensure you will be covered for relevant items. Such as medical coverage that includes Covid, delayed or lost baggage, natural disasters, theft, cancellation of trip or death.

The odds are low but seriously, anything can happen.

Absolutely. For any country you are planning to visit, we will send a short and concise summary of what is required by their border control and other useful information.

As your trip gets closer, we will provide a final confirmation and any updates to your itinerary including a contact list, should you need assistance while you’re away.

Most of all, we will bid you bon voyage. Enjoy your incredible travel adventure!